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FAQs
Equipment Support
 
IP Phone Equipment Support

With our Total Office service package, we provide all the equipment and services your office will need. One simple fee and no additional maintenance contracts means no surprises. You can utilize the latest software upgrades combined with free equipment breakage replacement inclusive in your monthly price.

If you would like to see the basic functions and advanced features of the IP Phones we provide, please click on one of the resources below

Soundpoint IP 335

Soundpoint IP 335

Entry-level IP phone with unparalleled Polycom HD Voice™

Application Target: Cubicle, Call Center
2 Lines
Integrated PoE support (IEEE 802.3af)

Polycom HD Voice for all audio paths

High-resolution backlit 102 x 33-pixel, grayscale graphical LCD
15 dedicated hard keys, 3 context-sensitive soft keys
Two-port 10/100 Ethernet switch
 
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sountpoing IP 550

Soundpoint IP 550

Cutting-edge SIP feature set meets Polycom HD Voice™

Application Target: Manager’s/Professional’s office
4 Lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
 
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Soundpoint IP 560

Soundpoint IP 560

Cutting-edge SIP and GigE meet Polycom HD Voice™

Application Target: Manager’s/Professional’s office
4 Lines
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Integrated Gigabit Ethernet support
 
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Soundpoint IP 650

Soundpoint IP 650

High-performance IP phone with Polycom HD Voice™

Application Target: Executive office
6 Lines (standalone) / 12 Lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Support of up to three Expansion Modules
USB for local call recording
 
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Soundpoint IP 670

Soundpoint IP 670

A premium, SIP desktop phone with color display delivering a rich voice, visual and applications experience.

Application Target: Executive office
6 Lines (standalone) / 12 Lines (with Expansion Module)
Integrated PoE support (IEEE 802.3af)
Polycom HD Voice™ for all audio paths
320 x 160 pixel backlit grayscale graphical LCD
26 dedicated hard keys, 4 context-sensitive soft keys
Support of up to three Expansion Modules
USB for local call recording
Integrated Gigabit Ethernet support
 
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Soundpoint IP Expansion Module

Soundpoint IP Expansion Module

Turn your SoundPoint IP 650/670 into a high performance Attendent Console

Application Target: Telephone Attendant’s desk
14 Illuminated keys configurable as a line key, or a speed dial with
BLF
160 x 320 pixel grayscale/color graphical LCD with backlight
Plug-and-play, hot swappable
Cord-free, no AC adapter required - power and signaling are
provided by the host phone
Matches elegantly with the SoundPoint IP 650/670 look and feel
 
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wireless headset

Plantronics PLCS70N DECT 6.0 Wireless Headset

With the CS70N, users will experience business-class performance and all-day comfort and convenience

DECT 6.0 digital wireless office headset with remote lifter
Roam hands-free up to 300 feet from your desk phone
One-step remote answering makes it easy to stay connected
Discreet Voice Tube assures sound quality and comfort
Included lifter automatically lifts handset and returns it to the cradle
Enables remote or One-touch control over calls and volume
Built-in rechargeable battery (up to six hours talk time)
 
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